配送ポリシー

Shipping Policy

At Elesira, we want your order to arrive safely and without unnecessary delays. We work to keep the shipping process simple and provide clear information about processing, delivery, and tracking.

We offer free shipping worldwide on all orders, with no minimum purchase required.

Shipping Destinations

We ship orders to customers worldwide.

Order Cut-Off Time

Order Cut-Off Time: 5:00 PM (GMT+1)

Orders placed before the cut-off time are usually processed the same business day. Orders placed after this time will be processed on the next business day.

Order Processing

Processing Time: 1–2 business days (Monday–Friday)

Once your order has been processed, it will be prepared for shipment and handed to the appropriate delivery carrier.

Delivery Times

Estimated delivery times are:

Processing Time: 1–2 business days
Transit Time: 6–10 business days
Estimated Total Delivery Time: 7–12 business days

Delivery times are estimates and may vary depending on the destination, customs procedures, weather, or carrier delays.

Shipping Costs

Free Shipping

We offer free standard shipping on all orders worldwide, with no minimum purchase requirement.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number.

Tracking information may take 1–2 business days to update after your order has been dispatched. Short delays in tracking updates are normal.

Lost or Delayed Packages

If your package has been significantly delayed or appears to be lost, please contact us at contact@elesira.com so we can investigate the shipment with the carrier.

If the package is confirmed lost in transit, we will provide either: